Day of Learning
Monday, October 13th: Design Your Personalized Path to Excellence
Explore 20 engaging breakout session topics designed to provide actionable insights and practical tools for continuous improvement, leadership, and organizational transformation.
Round 1
9:10-10:10 am
Delegation and Decision Making
Facilitator: Laura Jeffries, Donor Alliance
Discover strategies for effective leadership and empowering your team.
Implementing Best Known Ways
Facilitator: David Jones, The Excellence Advisory
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Learn how to adopt proven methods to achieve excellence in your operations.
Data-Driven Decision Making
Facilitator: Cassie Hertert, Director of Information Systems, Donor Alliance
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Utilize data to make informed and impactful decisions.
Aligning Individual Roles with Organizational Goals
Facilitator: Dr. Cyndi Laurin, Founder, Guide To Greatness
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Ensure everyone is working towards common objectives for maximum synergy.
Round 2
10:30-11:30 am
Building a Culture of Trust and Accountability
Facilitator: Dr. Susan Hayer, Values Matter in Organizations
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Foster a positive and productive organizational culture.
Benchmark Gold Mining with the Old Prospector
Facilitator: David Rogers, Mission Support and Test Services
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Explore effective benchmarking strategies for continuous improvement.
Thriving Together: How Communities Are Using Baldrige to Drive Local Transformation
Facilitator: Stephanie Norling, Communities of Excellence, (Excelsior Springs and Coral Springs)
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A behind-the-scenes look at applying the Communities of Excellence Framework.
Round 3
1:00-2:00 PM
Effective Communication and Training
Facilitator: Maura Horn, VP Learning and Development, Elevations Credit Union
Enhance communication skills and training programs to boost performance.
Standardizing Processes
Facilitator: Shauna Frost & Tanja Jenkins, Meals on Wheels of NM
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Learn to create consistency and reliability in your operations.
Recognizing and Rewarding Contributions
Facilitator: David Provencher, RE Darling
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Discover strategies to motivate and retain top talent through recognition and rewards.
Aligning Resources with Strategic Goals at Seagate
Facilitator: Dave Brucks
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Ensure resources are effectively allocated to achieve your objectives.
Round 4
2:10-3:10 pm
Achieving Success - 5 Ideas That Will Change How You See Your Organization
Facilitator: Mike Gratz, Executive Director, RMPEx
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Success is not random; it's built, refined, repeated, and scaled. Learn smarter strategies.
Topic TBD
Facilitator: Heath Ward, Springdale Utilities
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More details on this session will be announced soon.
Getting to Know The Alliance
Facilitator: Brian Lassitter, The Alliance for Performance Excellence
Do you need an ally on your journey to getting better? Learn about how your state/regional Alliance program is helping organizations near you get better. Don't miss this opportunity to learn more about The Alliance for Performance Excellence.
Round 5
330-4:30 PM
Continuous Improvement Processes
Facilitator: Carolyn Candiello & Dr. John Chessare, Greater Baltimore Medical Center
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Implement ongoing improvement strategies to stay ahead.
KPI Selection and Design: Connecting Measures to Results
Facilitator: Princess Cooper-Brown, Business Excellence Deployment Lead, Raytheon
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Establish clear and actionable metrics to measure success and drive accountability.
Revisiting Strategic Plans
Facilitator: Elevations Credit Union
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Regularly update and refine your strategic vision to stay agile and relevant.
Topic TBD
Facilitator: Stephanie Brooks / Tony Benton CEO, North Knoxville Medical Center
More details on this session will be announced soon.