Pre conference Activities  10.21.20

New to  the Baldrige management framework?  Interested in understanding how to use the Criteria in your organization?  Need to shake off the cobwebs and get motivated by two dynamic and fun facilitators? 
Check out our pre-conference workshops and start building your excellence network!  New in 2020:  A higher education summit for leaders and change makers.

Workshop 1 Getting Acquainted with Baldrige 1:00 - 4:45 pm

Presented by Pattie Skriba, VP Performance Excellence, Advocate Good Samaritan Hospital (retired) and member, Baldrige Panel of Judges

  • Designed for those who have had little or no exposure to the Baldrige Criteria

  • Participants will learn the history and structure of the Baldrige Program, the benefits of self-assessment and feedback, the structure of the Criteria, how to focus improvement and communication efforts, how to use the Criteria and the Award recipient application summaries to enhance learning from the conference in this interactive session.

Workshop 2 - Intermediate Baldrige: Moving From Interest to Action 1:00 - 4:45 pm

Presented by JoAnn Sternke, Senior Director and Coach, Studer Education and member,
Baldrige Panel of Judges


  • Designed for those who have begun to use the Criteria or self-assessment tools and are ready to learn more – not for experienced Criteria users

  • Participants will learn the benefits of conducting a self-assessment using the Organizational Profile, an approach for managing an initial organizational self-assessment, and the value of using the Criteria to more fully articulate an organization’s attributes, challenges, and needs

Note: Limited space is available for each workshop, so you'll want to reserve your seat early!  Workshops are not a pre-requisite for attending the conference. Workshop attendees will receive one free copy of the 2019-20 Criteria for Performance Excellence (their choice of either the Business/Nonprofit, Education, or Health Care version). 
The conference Happy Hour will follow  the workshops.

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New! Higher Education Summit: Performance Excellence in Times of Uncertainty      1:00 - 4:45 pm

This pre-conference is designed for college and university leaders in academic, student support, financial and operational roles. Featuring current and past Baldrige and state quality award recipients from two-year colleges, public and private universities, the Summit will include insights from senior leaders as well as facilitated discussion sessions on key topics such as strategic planning in an uncertain future, engaging students and employees in remote learning environments and addressing issues of equity, diversity and inclusion. There will be a closing session on developing personal resilience during changing times as well as time for networking with other participants.

1:00 PM – Opening Panel of  Senior Leaders on “Leadership for a New Era in Higher Education” 

  • Davenport University (Private University) Michigan Performance Excellence award recipient 2020

  • Howard Community College (Public two-year college) Baldrige recipient 2019

  • Tri-County Tech College (Public high school/two-year college) Baldrige recipient 2018

  • University of Wisconsin-Stout (Public University) Baldrige recipient 2001

  • Walden University (Private Online University) Minnesota Quality Award recipient 2019


2:10 PM – Facilitated Discussions on Key Topics (aligned with Baldrige categories and led by panelists).

No formal presentations – Facilitators introduce topic and provide an example or two and then participants share ideas and content.


- Strategic Planning in the New Normal – Stout

- Student Expectations In and Out of the Virtual Classroom

- Employee Development and Engagement in a Remote Working Environment

- Accreditation and Quality Improvement – Maintaining Momentum

2:50 PM Facilitated Discussion on Key Topics (aligned with Baldrige categories and led by panelists)

- Addressing Equity, Diversity and Racism in Campuses and Communities (Howard Community College)

- Accreditation and Quality Improvement – Maintaining Momentum (Walden)

- A Leader's Role in Advancing High Performance (Chippewa Valley Technical College)


3:30 PM – Becoming More Resilient:  Tips and Tricks for Keeping Yourself Healthy and Sane

4:00 PM - Wrap up and next steps

Happy Hour 5 - 7 pm

Nothing is more Midwestern than Happy Hour!  This casual gathering brings together conference speakers, examiners, applicants, Alliance program representatives, along with old and new friends for delicious appetizers, cash bar, and special treats.  Let Happy Hour be your launchpad to sampling local fare at hundreds of eateries a short distance from the ICC and area hotels.